The digital key function lets you start the car through the Zeekr app on your phone. The owner can also share the car with others by inviting them through the Zeekr app. Any recipient of an invite to share the car must also have a Zeekr account.
The car can be locked/unlocked through the Zeekr app. After creating a digital key, the user can also start the car. The car can be locked/unlocked over both mobile data and Bluetooth. Bluetooth is quicker and can also be used to start the car. You must be logged in to your Zeekr account to lock/unlock or start the car through the app.
Note: Some phones disable Bluetooth when battery is low. Ensure your phone has enough battery to use Bluetooth when setting up or using digital key over Bluetooth.
Do not leave a paired phone in the car when leaving the car. If you must leave a paired phone, make sure to either turn it off or disable Bluetooth and lock the phone.
When using digital key over Bluetooth, make sure the Bluetooth symbol
is visible and black on the Zeekr app homepage. If it is greyed out, press the symbol
to reconnect Bluetooth.
Note: Other wireless connections can interfere with the Bluetooth connection.
Note: The first time the car is unlocked with a new digital key, it could take a little longer for unlocking to finish. Pay attention to any prompts on the phone.
Digital keys only work on phones approved by Zeekr. For a list of approved phones:
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On a device connected to the internet, visit the website zeekr.eu/connected
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Navigate to the FAQ at the bottom of the page.
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Select Which phones are approved for the Digital Key feature in the Zeekr Connected Companion app?
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Note: If there are any issues with using or creating a digital key, or sharing the car, contact Zeekr support. You can find the phone number on zeekr.eu/contact or in the Zeekr app.
Ultra wideband digital key
Certain phones can use ultra wideband digital keys. Ultra wideband is even more accurate for measuring distance, which makes it possible to use functions like approach unlock and walk-away lock with these digital keys.
Unlike other digital keys that are used through the Zeekr app, ultra wideband digital keys are used through the phone's wallet app, such as Apple Wallet. They are still created through the Zeekr app.
Note: Ultra wideband digital keys are currently restricted to iPhone models with ultra wideband capabilities. Confirm with your device manufacturer if your phone supports ultra wideband.
Create a digital key
The digital key is stored in a phone and used through the Zeekr app or the phone's wallet app.
To create a digital key using the Zeekr app:
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Further instructions are given in the app. |
Share the car
The owner of the car can share the car with others by sending an invite through the Zeekr app. Both the owner of the car and the secondary user of the car must have the Zeekr app installed on their phone and a Zeekr account.
If the intended secondary user has the Zeekr app installed on their phone, they receive an invitation through the app. If not, they receive a text message through which they can register a Zeekr account, and then download the app. If the intended secondary user reinstalls the app, gets a new phone, or fails to create a digital key after being invited, they can initiate a new key creation through the app.
To share the car using the Zeekr app:
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Further instructions are given in the app.
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To stop sharing the car through the Zeekr app:
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Select the relevant user. |
Note: The primary user can revoke access for any user through the above procedure. A secondary user can only revoke their own access to the car.
To accept an invite as a secondary user:
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Navigate to the notification menu in the Zeekr app.
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Open the car share invitation.
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Further instructions are given in the app. If the phone is approved to use digital keys, a prompt to create a digital key appears in the app.
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Note: The car sharing invitation must be accepted within 24 hours of sending.
To return the car as a secondary user:
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Navigate to the notification menu in the Zeekr app.
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Open the same car share invitation where you accepted the invite.
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